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Introduction

We are committed to safeguarding the privacy and confidentiality of personal data collected through our website and in the course of providing our services. Personal data is processed solely for legitimate business purposes, including responding to inquiries, delivering services, enhancing user experience, and complying with applicable legal and regulatory obligations. All data is handled in accordance with relevant data protection legislation and protected through appropriate technical and organisational security measures. We do not sell personal data, and any disclosure to third parties is limited to what is necessary for contractual performance, service provision, or legal compliance.

This Privacy Policy is subject to periodic review and may be updated from time to time. The latest version will be published on the website, and where appropriate, users may be notified of material changes. Users are responsible for ensuring that the personal and/or corporate data provided remains accurate and up to date. We may collect and process various categories of personal data, including identity, contact, profile, usage, location, marketing, content, and audio-visual data. We may also process anonymised or aggregated data for statistical or analytical purposes, which does not identify individuals. We do not collect special categories of personal data or information relating to criminal convictions and offences.

How is your personal data collected?

We collect personal data through direct interactions, automated technologies, and third-party sources. Information you provide to us directly includes identity, contact, financial, and marketing data submitted through website forms, account registration, service subscriptions, correspondence (including email or chat), service inquiries, or when reporting issues. We retain records of communications for operational, legal, and compliance purposes.

We also automatically collect certain data when you access our website, including device, usage, and content data, through cookies and similar tracking technologies. Where applicable, location data may be collected via GPS or related technologies, subject to your prior consent, which may be withdrawn at any time through your device settings. In addition, we may obtain personal data from third parties and publicly available sources, including analytics providers, advertising networks, search information providers, technical and payment service providers, data aggregators, and public registries, in accordance with applicable data protection laws.

Cookies

We use cookies and similar tracking technologies to distinguish users, enhance functionality, and improve overall user experience on our website. Cookies enable us to remember user preferences, analyse site usage, and optimise performance. By continuing to use the website, you consent to the use of cookies in accordance with applicable laws and your browser settings. Users may manage or disable cookies through their browser configurations; however, doing so may affect certain features or functionality of the Site.

How we use your personal data

We process personal data strictly in accordance with applicable law and only where a lawful basis exists. This includes situations where you have provided prior consent, where processing is necessary for the performance of a contract or in preparation for entering into a contract with you, where it is required to comply with legal or regulatory obligations, or where it is necessary for our legitimate interests (or those of a third party), provided that such interests do not override your fundamental rights and freedoms. Direct marketing communications will only be sent where we have obtained your prior consent, and you retain the right to withdraw such consent at any time.

Add Data security

We implement appropriate technical and organisational measures to safeguard personal data against accidental loss, unauthorised access, alteration, disclosure, or misuse. All information provided to us is stored on secure servers. While we take reasonable steps to protect personal data, the website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security policies of such external sites. Where personal data is submitted to third parties, their respective privacy policies and terms will govern the collection and processing of that information, and users are encouraged to review those policies independently.

Data retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, tax, accounting, and reporting obligations. In certain circumstances, personal data may be retained for a longer period, particularly where a complaint has been raised or where we reasonably anticipate potential litigation relating to our relationship with you. In determining appropriate retention periods, we consider the nature, volume, and sensitivity of the data, the potential risk of harm arising from unauthorised use or disclosure, the purposes of processing, and applicable legal or regulatory requirements. Where appropriate, and upon request in accordance with applicable law, individuals may seek deletion of their personal data. In some cases, we may anonymise personal data for research or statistical purposes; such anonymised data may be retained and used indefinitely, as it no longer identifies any individual.

Your legal rights

Subject to applicable data protection laws, you have certain rights in relation to your personal data. These include the right to request access to the personal data we hold about you, to request correction of inaccurate or incomplete data, and to request erasure of your personal data where there is no lawful basis for its continued processing. You may also object to processing where we rely on legitimate interests, including for direct marketing purposes, or request restriction of processing in specific circumstances, such as where accuracy is contested or processing is unlawful. Where processing is based on consent, you have the right to withdraw that consent, without affecting the lawfulness of processing carried out prior to withdrawal.

Please note that certain rights may be subject to legal limitations, and we may be unable to comply with a request where retention or processing is required by law or for the establishment, exercise, or defence of legal claims. Withdrawal of consent may affect our ability to provide certain services or functionalities, including continued use of the website or maintenance of an active account. We shall not be liable for any indirect or consequential losses arising from the withdrawal of consent. To exercise any of your rights, you may contact us at info@mmis.net.